Questions and answers about the reusable system

Why are you introducing the system? And why do you no longer give out disposable dishes?

We serve several thousand guests a day in our 18 refectories and cafeterias. The amount of disposable packaging handed out is correspondingly high. Although these are selected according to sustainability aspects - many components are compostable - it is difficult if not impossible to separate and dispose of the individual components by type. The best solution in terms of sustainability is therefore to avoid waste.

We are certain that we can only solve the problem of "disposable waste on campus" if we completely stop issuing disposable packaging. We depend on the help of our guests to do this: Please get ready for the introduction of the new reusable-to-go system and register in the Relevo app on Google Play or in the App Store or grab your own reusable dishes. It's easy to help the environment!

Can I also buy Relevo's bowls in the canteen?

Yes. A sale of Relevo Bowls with lids for 10 euros is planned in our refectories and cafeterias. The bowls and lids for sale are different in colour from the containers that do not participate in the reusable cycle and do not have a QR code. This also makes it obvious to us that you are using your own reusable tableware that is not part of the reusable-to-go system.

Can I put the dishes in the microwave/dishwasher/freezer? Is it sustainable?

The reusable tableware used comes from the manufacturer Ornamin from Westphalia, the products are accordingly 100% made in Germany and are subject to continuous control. The products are:

  • Light, break-proof, scratch-proof and durable.
  • Slosh-proof sealable
  • Dishwasher safe
  • Microwaveable (max. 2 minutes at max. 600 watts)
  • Freezer safe (up to -25°C)
  • Food-safe & free of harmful substances (without dangerous plasticisers)
  • Made of quality plastic (BPA-free)
  • Tasteless & odourless
  • Space-saving storage - stackable
  • 100% recyclable (recyclable again)
I have scratch marks on the reusable dishes. Do I have to buy the bowl?

Relevo reusable tableware is robust. Scratch marks should be minimal to non-existent with normal use. You can therefore return the bowls to the reusable cycle and do not need to buy the tableware. However, if there are clearly visible signs of use after several uses, we will replace the dishes after they have been returned. The used tableware can then be shredded and made into new bowls. The material is fully recyclable.

Do I have to wash the Relevo reusable dishes before returning them?

Please remove food leftovers as best you can. We always clean all containers and return them hygienically and cleanly to the reusable cycle.

I still have questions about the reusable system. Who can I contact?

Please write to gastronomy(at)stwdo.de